Developing the skills and knowledge of those who support others


Creative tools and strategies for wellbeing

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Our Programmes

Designed and delivered by specialists in the field of mental health, wellbeing and educational psychology. We recognise that happy, harmonious and caring staff create strong, powerful and productive teams who demonstrate emotional resilience within the workplace, promoting long term positive outcomes for teams, individuals and customers.

Emotional Intelligence & Resilience for Teams

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Take your staff team on a journey of discovery to promote emotional intelligence and resilience

Emotional Intelligence & Resilience for Teams

58% of UK employees said their emotional wellbeing was negatively affected.

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Mental Health
First Aid

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Increase your team’s understanding of common mental health conditions and proactive approaches to identify the early warning signs

Mental Health
First Aid

828,000 workers are suffering from work-related stress, depression or anxiety

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Conflict Resolution & De-escalation

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Clear approaches for identifying and reducing conflict situations that may occur in the workplace

Conflict Resolution & De-escalation

694,000 incidents of work related violence were reported in 2018

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About our programme

We deliver online and workplace training programmes designed specifically for staff teams working in customer support roles. Engaging employees in interactive training to develop their skills and knowledge in order to better support someone they are worried about, whether that be customers, colleagues or within their own personal life.

Testiomonials
What our clients say

"Even after what feels like a lifetime of working in the charity sector I'm still surprised how much new content and tips I can pick up from well delivered training like yours. I especially enjoyed the elements of managing expectations and will be putting some of those strategies into place ASAP! ."

Matt McMullen
Shiloh Rotherham

"This year has been a steep learning curve and working with professionals like yourself has made it much easier and pleasant."

Pia Codina
Shelter

"Our team have benefited hugely from working with you and I am confident that they will feel more comfortable in having conversations about their emotions and mental wellbeing in future."

Darren Wright
Allseas Global Logistics

"I thoroughly enjoyed this mental health training. I think it's a very useful and important training to give out to volunteers and project leaders! As always, thanks so much for taking the time of putting these video trainings together."

Andrea Romero O'Brien
FoodCycle

Staff team development

We cover key themes that affect emotional wellbeing which can be the cause of distress, anxiety and depression for both employees and customers.

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