About our programme
We deliver online and workplace training programmes designed specifically for staff teams working in customer support roles. Engaging employees in interactive training to develop their skills and knowledge in order to better support someone they are worried about, whether that be customers, colleagues or within their own personal life.
"Even after what feels like a lifetime of working in the charity sector I'm still surprised how much new content and tips I can pick up from well delivered training like yours. I especially enjoyed the elements of managing expectations and will be putting some of those strategies into place ASAP! ."
"This year has been a steep learning curve and working with professionals like yourself has made it much easier and pleasant."
"Our team have benefited hugely from working with you and I am confident that they will feel more comfortable in having conversations about their emotions and mental wellbeing in future."
"I thoroughly enjoyed this mental health training. I think it's a very useful and important training to give out to volunteers and project leaders! As always, thanks so much for taking the time of putting these video trainings together."